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WNY Medicaid Service Coordination Institute

A resource for Medicaid Service Coordinators (MSC) and MSC Supervisors

About the WNY Medicaid Service Coordination Institute

The WNY Medicaid Service Coordination Institute provides competency-based trainings to Medicaid Service Coordinators (MSC) and MSC Supervisors in the WNY DDSO service area. These trainings are designed to enhance the skills of an MSC or MSC Supervisor through interactive sessions and hands-on workshops. These trainings provide the tools necessary for MSCs to become awesome and effective service coordinators to the individuals and families they assist. The Institute offers the following:
 
  • A series of three day-long trainings scheduled on a regular basis throughout the year
  • Limited enrollment in trainings
  • Earn Continuing Education Units (18 CEU credits per training series)

Note: Participants must have completed the CORE prior to attending these sessions

MSC Topics
MSC Supervisor Topics
·        Working with Individuals and Families
·        Tricks of the Trade
·        Enabling vs. Empowering
·        Technical Skills
·        Working with People, Time and Ourselves- How to be more effective Service Coordinator
·    Working the System
·        An Overview of Special Education
·         Working with Individuals and Families
·         Overview of Supervision
·         The Right Supervision for the Right Person at the Right Time
·         Employee Performance
·         Tricks of the Trade
·         Audit Ready

For a list of upcoming MSC Trainings, click here.